When Corneal Specialist, Eric R. Mandel, M.D., first opened his practice in 1984, he envisioned a laser vision correction center providing an unparalleled, personalized approach to patient care. With that in mind, every member of the Mandel Vision laser vision correction team has been carefully chosen for their unique skill set and dedication to quality patient care.
From the moment you enter Mandel Vision, you are greeted by a team of highly trained professionals who all share a common goal: giving you the best LASIK and PRK laser vision correction experience possible. We recognize that you only have one pair of eyes and consider it a privilege that you have entrusted us with your care.
Click here to read more about Dr. Mandel.
Clerical Staff
Lori Silver
Practice Administrator
Lori holds an M.A. from the University of Maryland and has been a member of the staff since 1990. Prior to her position as Practice Administrator at Mandel Vision, she was an audiologist for 15 years. She brings considerable knowledge from her medical background, combined with a business acumen, to navigate the ever changing climate of medical practice management.
Medical Receptionist
Kevin joined us in June of 2022. It will come as no surprise to our patients who have had the pleasure of meeting Kevin that he has extensive experience in customer service. He genuinely loves interacting with people, and it shows!
Here at Mandel Vision, Kevin is the first friendly face you’ll encounter at the front desk when you check in for your appointment. In addition to checking patients in and out for LASIK and PRK eye surgery and all of the pre and post-operative appointments associated with that, he manages multiple phone lines, helps keep Dr. Mandel on schedule and oversees all aspects of the front office. He is also your point person for medical records.
A New York native, Kevin is originally from the Bronx. Fun fact: he has lived in every borough!
Kevin studied electrical engineering at college in his youth. He has an associate’s degree and is currently pursuing his bachelor’s degree in nutrition. His goal is to be a registered dietitian.
His hobbies include baking, cooking, weightlifting, reading, gaming and singing.
Medical Staff
Clinical Administrator
Lead Ophthalmic Technician
Website and Social Media Manager
With over 30 years of experience in private practice ophthalmology, Kim has worked as our clinical administrator and lead ophthalmic technician for more than 20 years, managing a staff of 7 employees. Her skills were honed in Seattle and Chicago where she worked for two of the most prestigious refractive surgeons before relocating to Manhattan in 1999. As a JCAHPO certified ophthalmic technician (C.O.T.) for more than 20 years, her expertise lies in obtaining your refractive error prior to eye surgery. She is also our primary laser vision correction technician responsible for maintaining the calibration of our excimer and femtosecond lasers, as well as assisting Dr. Mandel on both LASIK and PRK eye surgery. For those patients who are not candidates for laser vision correction, she is also a skilled contact lens fitting technician. Additionally, she is your point person for all questions regarding medications, glasses or contact lens prescriptions. She writes our monthly blog and she creates all content for our website and social media platforms. Kim obtained her Bachelor’s degree in Psychology at Hunter College in 2019 and was married in August of 2022.
Laser Vision Consultant
Missy joined Mandel Vision in 2003. A previous tour guide who lead groups on adventures in the Arizona desert, she was a natural choice as a laser vision consultant. Lori Silver, our Practice Administrator, was lucky enough to have Missy as a tour guide during her visit to Arizona in 2002. She was so taken with Missy’s easy-going personality and enthusiasm that she immediately recruited her to work at Mandel Vision. Prior to accepting the position, Missy researched Dr. Mandel and decided to have monovision LASIK. She was so thrilled with her vision after her LASIK surgery, as well as her experience with Dr. Mandel and the Mandel Vision Staff that she later accepted a position as a laser vision consultant. She has been an asset ever since. Missy also performs some of the preliminary diagnostic tests for our laser vision correction candidates and then educates patients after they meet with Dr. Mandel about what to expect during and after their procedure as well as the cost and financing options. She is your point person for care credit financing as well as any concerns before, during and after laser vision correction. In her free time, Missy enjoys the theatre and all of the culture NYC has to offer. Missy enjoys hiking, horseback riding, and gardening. Her interests include holistic healing and nutrition. In her spare time, she does voice over recordings and had a previous career in acting many years ago.
Laser Vision Consultant
Karem joined our Mandel Vision Team as a laser vision consultant in March of 2017. Originally from Nicaragua, she has lived in New York for the past 21 years. Karem is fluent in Spanish and has a bachelor’s degree in Business Administration/Marketing from the University of Mobile, Alabama. A Certified Patient Service Specialist, she has worked in ophthalmology primarily as a surgical coordinator for 15 years which involved counseling patients on surgery in multiple ophthalmic specialties. This afforded her an almost seamless transition in her position with us. As a laser vision consultant here at Mandel Vision, her responsibilities include performing some of the preliminary diagnostic tests for our LASIK and PRK patients. Then, after our patients meet with Dr. Mandel and are deemed appropriate candidates for LASIK or PRK, Karem educates them about what to expect during and after their procedure as well as the cost and financing options available. She then follows her patients throughout their laser vision correction experience, offering guidance and support before, during and after their LASIK and PRK surgery. In her spare time, Karem enjoys photography and reading.
At Mandel Vision, every member of our staff is a trusted, valuable member of our team. Call our office at 888-866-3681 to schedule a FREE LASIK or PRK laser vision correction evaluation, with corneal specialist Eric R. Mandel, M.D., to see firsthand the quality level of patient care they all provide.